Technical Support

Technical support services

Dr IT have experienced technical support team, who apart from having technical knowledge are excellent customer support representatives. At Dr IT, we take 24/7 support services a step higher by making sure that we understand our customers' business environment, system variables and business requirements. All this equips us as an ideal technical helpdesk services partner.

Dr IT Technical Helpdesk Services

Dr IT Solutions provides 24x7, 365 days of Level 1, Level 2 and Level 3 technical support services to varied business to customer and business to business segments. Outsource online computer support services to Dr IT and we will address call centre technical helpdesk requirements with our stringent processes and efficient services.

Managed technical support services

  • • Network support
  • • Remote network services
  • • Remote server services
  • • Remote infrastructure support
  • • Desktop support
  • • Application support

Technical support services (Level1 and Level 2)

  • • Voice
  • • Email
  • • Online chat support
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Technical Support Services

Reinvent your service awards and celebrate employee’s career moments with Yearbook™ and Numerals™.

Data Center Services

Make people feel the most valued person of the company with our world-class recognition awards and programs

Network & Security services

Be it the long service award or best employee award. We bring solutions to match your circumstance, budget, and desired impact.

Surveillance Support

Get an optimal blend of leadership & recognition training solutions to suit your talent management needs.

Open Source Development

Appreciation is a priceless. Make it accessible to all with eCards.

Application Development

We have more than 15 years experience, we have helped transform businesses worldwide by developing robust and scalable applications.